Windows Update Problem

[dallas2727]

when all else fails, start killing processes one by one, eash time starting windows update. Eventually one of them should be is.

Especially look for a "svchost" or other similarly common exe that isn't in the correct directory.

[tlerew325]

They are shipping the computer back to me in Ohio - that's why there has been no updates.

[N.V.M.]

where in the Vancouver(area) is this company?

[tlerew325]

Originally Posted by N.V.M.

where in the Vancouver(area) is this company?

I really don't know how to answer that? I have never been there, they are a distributor for our products in Canada. I work at the Main Office/Manufacturing Plant in Ohio.

I see you are from Vancouver. The company name is Tru-Fit Fasteners and Supply.

[tlerew325]

Hello everyone;

Sorry about the slience about my problem but I had to wait for the computer to be shipped to me in Ohio. I re-ran all the scans, using Windows Malicious Removal Tool, ComboFix, SpyDoctor, SpyBot, etc. and it found corrupted files that it didn't find earlier (when I was running it remotely). After spending a half a day on it, I determined that the machine was clean and Automatic Updates is now working properly. Just as I was about to box it up and ship it back, I decided to go to Microsoft.com and download Defender and make sure updates were current. I cannot access Microsoft.com. I know this was a "sign" that you had the Conficker Virus, which I may have had.

How do I fix this? It is not blocked anywhere that I can see in Internet Options, Firewall, etc. When trying to access Microsoft.com, I get the authentic Windows "Send, Don't Send" Error Report Window. When I hit either, it closes Internet Explorer. I am assuming this is a Registry Setting, but I don't know where to look.

Can anyone help?

[N.V.M.]

just guessing here, but your Winsock sounds broken. there's many repair apps out there, and/or you can even repair it yourself.

here, read this:

http://support.microsoft.com/?kbid=299357

[tlerew325]

I fixed the problem though I am not sure how. I ran all my virus scans and utility programs again. I logged into a different profile in Windows and it didn't have this problem so I created a new user profile for this computer and deleted the one I was having problems with and now it is fine.

Thanks for all your help and suggestions.

[dallas2727]

dude, you should have just reinstalled.

[Georules]

Seriously. Glad you got it worked out (maybe) you'll never really know with windows unless it's a fresh install.

[Davis]

Agreed with the re-install; especially if you physically had the machine. I'm glad it works under a new profile but there's no guarentee that the problem won't return unless you know what caused it in the first place.