ASUS P4C800-Deluxe not detecting SATA drives: M/B, drive or BIOS?

Wise-guy · 10-21-2003, 09:55 AM

I cannot get my ASUS P4C800 Deluxe m/b to detect either my WD360 Raptor SATA drive or a standard (Quantum Fireball) IDE drive inside a Lian-Li Parallel IDE - SATA mobile drive rack.

System config below. Enhanced mode support is set on and configured to SATA in the BIOS settings; I have tried unplugging the parallel drives (m/b should support parallel and SATA at same time) to no avail. The drives are not detected during the initial IDE drive scan.

I have checked the ASUS site for BIOS updates but there is nothing relevant, nor in their technical posts that I can find.

OS is Windows XP (Linux is coming on dual boot) but not relevant here methinks.

Anyone got any clues?

My system

System /
Case: Thermaltake xaser III case (blue)
Mainboard: ASUS P4C800 Deluxe
Processor: Intel P4 3.0GHz 800MHz w H/T support
Zalman CNPS7000-Cu Ultra-quiet CPU cooler
Memory: 2GB PC3200 DDR
Thermaltake active memory cooler
Video card: ASUS ASUS V9560 T/D
Sound card: Creative Soundblaster Audigy Platinum EX
Network: On board gigabit networking; belkin 802.11b rf network card

Hard drives /
System drive: Western digital WD360 Raptor
Data drives: Maxtor Diamondmax 9 120GB x 2
AV drive: Lian-li removable HDD rack Parallel IDE to SATA conv

Optical drives /
CDR/W DVD combi: Samsung combi 52x24x52 CD + 16 x DVD OEM
DVD R/W: Panasonic / Mirror SW-9581-CVC

Displays /
Monitor: NEC 1760BX 17" TFT

(OK so this is just showing off!)
AV /
Amp: Denon AVR 3802 + POA T10
DVD: Denon DVD 2802
Spkrs: Kef Q65.2+4xQ80S surrounds+TDM23C center+TDM45B sub
Display: Hitachi HDTV 42" plasma display (yummmm)

jenious · 10-21-2003, 10:11 AM

Are your optical drives detected?

Wise-guy · 10-21-2003, 10:12 AM

Yes - optical drives detect fine

10-21-2003, 06:02 PM

P4C800-E detects both. P4C800 Deluxe only detects one or the other. So says Falcon Northwest anyways.

Wise-guy · 10-22-2003, 04:22 AM

Hi there kzinit1, thanks for the input; is there a ref. to that thread - I can't seem to find it...? SO does that mean the M/B doesn't do what it's supposed to (documentation definitely says it supports 4 parallel IDE and 2 SATA devices together with XP operating system - PLUS the RAID array on top...) - in which case I'll return it for something that does! Once again thaks for the leads.

10-23-2003, 07:13 PM

That info was a personal reply from a Falcon Tech. I was asking them why they installed a P4C800 Deluxe in my comp. instead of the P4C800-E Deluxe I had ordered. It seems they install whatever they have laying around regardless of what you order!
They also informed me that they do not support overclocking. There was no reply when I asked why they were sponsoring 3DMark-2001. The bastards!

Wise-guy · 10-24-2003, 06:21 AM

Heh - Different continent, same ol' problems!
Think I'll just return the damn thing and get the 'E' version or the GA-8KNXP.

Wise-guy · 10-24-2003, 08:51 AM

PS - Don't buy ANYTHING from IdealComputing.co.uk either; they are shirty on the phone; they refuse to send me a replacement before I ship back the faulty motherboard - I can buy it but then they won't refund on the old one cos it's over 14 days old. NICE. How to win friends and market share!

10-21-2003, 09:55 AM	#1
Wise-guy softcore Join Date: Oct 2003 Location: Cambridge, UK Posts: 5	ASUS P4C800-Deluxe not detecting SATA drives: M/B, drive or BIOS? I cannot get my ASUS P4C800 Deluxe m/b to detect either my WD360 Raptor SATA drive or a standard (Quantum Fireball) IDE drive inside a Lian-Li Parallel IDE - SATA mobile drive rack. System config below. Enhanced mode support is set on and configured to SATA in the BIOS settings; I have tried unplugging the parallel drives (m/b should support parallel and SATA at same time) to no avail. The drives are not detected during the initial IDE drive scan. I have checked the ASUS site for BIOS updates but there is nothing relevant, nor in their technical posts that I can find. OS is Windows XP (Linux is coming on dual boot) but not relevant here methinks. Anyone got any clues? My system System / Case: Thermaltake xaser III case (blue) Mainboard: ASUS P4C800 Deluxe Processor: Intel P4 3.0GHz 800MHz w H/T support Zalman CNPS7000-Cu Ultra-quiet CPU cooler Memory: 2GB PC3200 DDR Thermaltake active memory cooler Video card: ASUS ASUS V9560 T/D Sound card: Creative Soundblaster Audigy Platinum EX Network: On board gigabit networking; belkin 802.11b rf network card Hard drives / System drive: Western digital WD360 Raptor Data drives: Maxtor Diamondmax 9 120GB x 2 AV drive: Lian-li removable HDD rack Parallel IDE to SATA conv Optical drives / CDR/W DVD combi: Samsung combi 52x24x52 CD + 16 x DVD OEM DVD R/W: Panasonic / Mirror SW-9581-CVC Displays / Monitor: NEC 1760BX 17" TFT (OK so this is just showing off!) AV / Amp: Denon AVR 3802 + POA T10 DVD: Denon DVD 2802 Spkrs: Kef Q65.2+4xQ80S surrounds+TDM23C center+TDM45B sub Display: Hitachi HDTV 42" plasma display (yummmm)

10-21-2003, 10:11 AM	#2
jenious Paid Loafer Join Date: Mar 2000 Location: McAdam, New Brunwsick, Canada Posts: 9,244	Re: ASUS P4C800-Deluxe not detecting SATA drives: M/B, drive or BIOS? Are your optical drives detected?

10-21-2003, 10:12 AM	#3
Wise-guy softcore Join Date: Oct 2003 Location: Cambridge, UK Posts: 5	Re: ASUS P4C800-Deluxe not detecting SATA drives: M/B, drive or BIOS? Yes - optical drives detect fine

10-21-2003, 06:02 PM	#4
kzinti1 Guest Posts: n/a	Re: ASUS P4C800-Deluxe not detecting SATA drives: M/B, drive or BIOS? P4C800-E detects both. P4C800 Deluxe only detects one or the other. So says Falcon Northwest anyways.

10-22-2003, 04:22 AM	#5
Wise-guy softcore Join Date: Oct 2003 Location: Cambridge, UK Posts: 5	Re: ASUS P4C800-Deluxe not detecting SATA drives: M/B, drive or BIOS? Hi there kzinit1, thanks for the input; is there a ref. to that thread - I can't seem to find it...? SO does that mean the M/B doesn't do what it's supposed to (documentation definitely says it supports 4 parallel IDE and 2 SATA devices together with XP operating system - PLUS the RAID array on top...) - in which case I'll return it for something that does! Once again thaks for the leads.

10-23-2003, 07:13 PM	#6
kzinti1 Guest Posts: n/a	Re: ASUS P4C800-Deluxe not detecting SATA drives: M/B, drive or BIOS? That info was a personal reply from a Falcon Tech. I was asking them why they installed a P4C800 Deluxe in my comp. instead of the P4C800-E Deluxe I had ordered. It seems they install whatever they have laying around regardless of what you order! They also informed me that they do not support overclocking. There was no reply when I asked why they were sponsoring 3DMark-2001. The bastards!

10-24-2003, 06:21 AM	#7
Wise-guy softcore Join Date: Oct 2003 Location: Cambridge, UK Posts: 5	Re: ASUS P4C800-Deluxe not detecting SATA drives: M/B, drive or BIOS? Heh - Different continent, same ol' problems! Think I'll just return the damn thing and get the 'E' version or the GA-8KNXP.

10-24-2003, 08:51 AM	#8
Wise-guy softcore Join Date: Oct 2003 Location: Cambridge, UK Posts: 5	Re: ASUS P4C800-Deluxe not detecting SATA drives: M/B, drive or BIOS? PS - Don't buy ANYTHING from IdealComputing.co.uk either; they are shirty on the phone; they refuse to send me a replacement before I ship back the faulty motherboard - I can buy it but then they won't refund on the old one cos it's over 14 days old. NICE. How to win friends and market share!

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